We are a team of professionals dedicated to providing the University with exceptional administrative and ancillary support services. In collaboration with others, we seek out new opportunities to equip the community with flexible, integrated and best practice solutions that enhance the student experience, facilitate the academic and research mission, and enable McMaster to lead with excellence.

We will be an outstanding administrative and ancillary service unit with a reputation for service quality, reliability, results, expertise, agility and innovative partnerships. While investing in our people, students and community, we will help solidify McMaster as a world class leader in research and higher education.

We acknowledge that our values are aspirational. We approach them with a sense of optimism. We give each other permission to challenge our behaviour.