What is Operational Excellence?
Operational Excellence is about creating a culture where people are empowered, systems are optimized, and services evolve to meet the needs of our campus community.

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Operational Excellence Program Learn more
Learn more about the Operational Excellence program that aims to support the identification, prioritization, measurement, execution, and oversight of operational excellence initiatives across the institution.
Committees Learn more
As you learn more about the program, learn more about the people working behind it.
Operational Excellence Forum Learn more
Operational Excellence Forum 2025 featured over a dozen workshops, panels and demonstrations from areas across McMaster, and provided an opportunity for attendees to network, brainstorm and find areas to work together.